Student Services Office’s Response to COVID-19

We hope that you are keeping well during this tumultuous time.  We want to keep you updated on how we plan to keep supporting you in the coming days and weeks.

Considering recent recommendations from public health officials, we will be doing our part to help halt the spread of COVID-19.  Starting today, Monday March 16th, the Student Services Office  will be closed to in-person traffic.  However, we will still be connected and available to help you in the following ways:

  • You can still reach us by phone (416-978-3099) and by email (civinfo@ecf.utoronto.ca) during our normal business hours: 10 a.m. – 5:00 p.m.* on weekdays (*4:30 p.m. closing time during July & August summer office hours).
  • If you know who you need to speak to, please see their contact information below.
  • If the matter is urgent, you may contact Nelly Pietropaolo directly by email.

If you are feeling unwell with cold, flu, or respiratory symptoms, please refer to the Ontario government’s COVID-19 self-assessment page for the appropriate steps. If you are in need of medical care, you are encouraged to call your health care provider in advance of your visit. As a student, you have access to the Health & Wellness Centre, and if you are feeling distressed you can access many mental health resources including My SSP.

This is a unique, unprecedented, and challenging time.  Please remember that we care, and that we all remain committed to helping you through the coming days and weeks, and the remainder of your year.  We will keep you posted with any new developments as they occur.